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• Using Microsoft Teams for Windows
• Microsoft Teams Best Practices

• Using Microsoft Teams for Mac
• Microsoft Teams Best Practices
  

• Genesys Agent Training Guide
• Genesys Supervisor Training Guide
• Instructions for downloading the Genesys application on the desktop

Microsoft Teams Audio & Video Devices
*For a complete list of audio and video devices visit the portal.

Native Teams User Phones

• AudioCodes C455HD Quick Reference Guide
• AudioCodes C470HD Quick Reference Guide
• Using the AudioCodes C455HD
• Using the AudioCodes C470HD

Headsets

• Jabra Evolve2 65 Wireless Headset with Stand Quick Reference Guide
• Logitech Zone Wired Headset for Microsoft Teams Quick Reference Guide
• Jabra Engage 65 Wireless Headset Quick Reference Guide

Webcams

• Poly Studio P5 with Sync 20 Kit Quick Reference Guide
• Logitech BRIO 4K Webcam Quick Reference Guide
• Logitech Tap Large Room Bundle - Microsoft Quick Start Guide 

• Microsoft Teams - Mobile App Quick Start Guide
• Microsoft Teams Mobile App for Android
• Microsoft Teams Mobile App for iPhone